IT Performance Management

Acolyst is an industry expert and contributor to Cloud Commons for Business and Technology Executive questions around SLAs, Scoring, Performance Management, Metrics and KPIs, Governance, Risk Management, Compliance, Legal and other related topics
cloud commons

CA Technologies & Acolyst partner in delivering Performance Management to IT Executives
executive performance management

Whitepapers & Articles:
Click here for Acolyst’s Performance Management Whitepaper with CA Technologies and MicroStrategy
Click here for an article on the Importance of Scoring for Performance Management on CA Cloud Commons
Click here for an article on The Hesitation for Formal SLAs and Why It’s Important (Part 1)
Click here for an article on SLAs: Prepare, Implement & Government Transition to Cloud (Part 2)

Recent Activities:
Performance Management Scorecard roadmap and implementation contract for the United States Postal Service’s (USPS) IT and Operation Executives using ITIL and recommended metrics based on over 29 service areas for the CIO Office