CA Technolgies
Acolyst analysts utilize the CA ITIL Process Maps by bringing best in class detailed descriptions with our strategic and analytical consulting services. Click here for the CA ITIL Process Map PDF
Click here for the CA Oblicore Guarantee™
Service Design
Click here for the Availablity Management PDF
Click here for the Capacity Management PDF
Click here for the Service Catalog Management PDF
Click here for the Service Level Management PDF
Service Transition
Click here for the Change Management PDF
Click here for the Release & Deployment Management PDF
Click here for the Service Asset & Configuration Management PDF
Click here for the Service Validation & Testing PDF
Service Operations
Click here for the Event Management PDF
Click here for the Incident Management
Click here for the Knowledge Management PDF
Click here for the Problem Management PDF
Click here for the Request Fulfillment PDF
MicroStrategy
Below are videos demonstrating MicroStrategy Scorecard and Dashboard including mobile output dynamic views presented on the iPhones and iPads.
MicroStrategy Mobile (iPhone & iPad):
For more information click here to contact us
Intelligent Company by Bernard Marr
Bernard Marr, CEO and Director of Research at the Advanced Performance Institute in the UK, provides insightful information and outlines the importance of data and analysis to the evolution of Business Intelligence systems in his recent book titled ‘The Intelligent Company: Five Steps to Success with Evidence-Based Management’. Bernard explains thoroughly and throughout his book that IT infrastructure and business intelligence tools are enablers of presenting data. The core is about the process of gathering meaningful and relevant data that allows users to act and make decisions with.
Please click here for a direct link to his best-seller book available on Amazon

